Return and refund policy

Right of withdrawal (14 days)

In accordance with European consumer protection legislation, you have 14 days from the date of receipt of your order to exercise your right of withdrawal without having to give any reasons.

Return conditions

To be accepted, returned items must be:

In their original state
Unused and unworn
With all original tags
In their original packaging

Return procedure

To make a return:

Contact us at ampelayg@outlook.fr, indicating your order number.
We will provide you with return instructions
Return the item to the address indicated

Return shipping costs

Return shipping costs are the responsibility of the customer, except in the case of a defective item or an error on our part.

Refund

Once we receive and inspect your return, we will send you a confirmation email. The refund will be processed within 14 days to your original payment method.